Cancellation and Loan Changes
Once a loan product has been accepted and documents are signed, it may be possible to do an additional purchase by taking out a second loan. A borrower may ...
Sun, Aug 2, 2020 at 8:41 AM
If a borrower’s final treatment fee is less than the funded amount, please contact provider support and we will help you remit a partial refund to the loan....
Sun, Aug 2, 2020 at 8:42 AM
To cancel or refund a loan, please open the borrower's file in your Provider Portal and click the “Refund Request” button. If you need assistance, pleas...
Sun, Aug 2, 2020 at 8:40 AM
If the loan documents have not been signed, you can update the amount of the loan by opening the borrower's file in your Provider Portal and clicking “...
Sun, Aug 2, 2020 at 8:40 AM
This all depends on whether the patient has made a payment yet on their account. If this happens, please contact provider support and we will work with you ...
Sun, Aug 2, 2020 at 8:48 AM